The primary programmer for our desktop-based products (also the company founder and CEO) is Glade Ross. Glade is a former service company owner himself (Aardvark Appliance Service, San Juan Capistrano, CA). It was in this business that Glade first began developing ServiceDesk. It was an excellent environment in which to conceive and hone the particular set of features and methods that genuinely meet the needs -- not to mention convenience -- of genuine service operations.
Rossware Computing, Inc. is dedicated to the production and robust support of innovative solutions to real and operational servicing needs. We are continuously and rapidly developing and improving. Our biggest input is the real-life experience among thousands of active and intelligent users. To maximize the benefit of feedback from those users, we foster a corporate culture that attracts and retains creative, practical, and energetic employees -- persons, one and all, who are driven to “make computers think” . . . in particular, for the very and specific purpose of making our clients' lives better.
We'd love to give you a demo of any of our major products. If you have any questions, or just want to see how our products work we'll show you.