Frequently asked questions

We're building smart software solutions to help service companies manage their workload.

My company is small. is the Rossware suite of products too big for me?

This is a common misconception, and one we’ve fought hard to displace. Perhaps the misapprehension is inevitable when a software system does so much. At any rate, the answer is — emphatically — No, our systems are not too big for you. This is true even if your operation is just a one-man shop.

My company is small. is the Rossware suite of products too big for me?

This is a common misconception, and one we’ve fought hard to displace. Perhaps the misapprehension is inevitable when a software system does so much. At any rate, the answer is — emphatically — No, our systems are not too big for you. This is true even if your operation is just a one-man shop.

How do I place an order?

Currently, we have not yet implemented a system for buying and setting up your account online. This feature will be coming to this site in the near future however, to make purchasing and managing your Rossware services easier. To make order ServiceDesk, fill out this form. For other services, please contact us.

How do I access my account?

Accessing your account to view your products and subscriptions, edit payment information, and control your account is easy. By tapping the sign in button above, or going to my.rossware.com, you'll be able to sign in with your provided Rossware credentials. If you're having trouble logging into your account contact our support department.

What options do I have to pay for Rossware products and services?

The majority of the time we prefer to only accept payment via a valid credit card, however for ServiceDesk orders we do accept a check payment.

What kind of support do I get?

Here at Rossware we are proud to provide more support options that any other company in the industry. Our support department is standing by during all business hours to assist you with any and all questions you might have about our products. You can reach them via phone, instant chat, email, forum, and even allow them to connect directly to your computer with ease to give you hands on support. Contact us anytime, we'd love to hear from you.

Visit our help center

We have a constantly growing and evolving help center designed to help users of any experience level. Chances are the answers to your questions are here.

Help Center

Can't find your answer?

We want to answer all of your queries. Get in touch and we'll get do our best to answer any questions you might have.

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